Terms & Conditions

Last Updated: February 1, 2026

1. Acceptance of Terms

By accessing or using our website, or by engaging TryCatch Solutions for software development services, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.

2. Company Information

TryCatch Solutions provides end-to-end product and platform engineering services with a commitment to clarity, quality, and ownership — from day one.

3. Services Description

We offer comprehensive software development services including:

• Custom software development
• Web and mobile application development
• Platform engineering and architecture
• Product development and consulting
• Technical support and maintenance
• Code review and optimization

4. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete project requirements
• Respond promptly to requests for information and feedback
• Provide necessary access to systems and resources
• Make timely payments as outlined in your service agreement
• Test deliverables and provide constructive feedback
• Respect intellectual property and confidentiality terms

5. Payment Terms

• Payment schedules are outlined in individual project proposals
• Payment methods include bank transfer, credit card, or other agreed methods
• Late payments may incur interest charges as permitted by law
• Deposits are non-refundable once work has commenced
• Final payment is due upon project completion and delivery

6. Project Timeline and Delivery

• Project timelines are estimates based on scope and requirements
• Delays caused by client feedback or requirement changes may affect timelines
• We provide regular progress updates and milestone reviews
• Client approval is required for major scope changes
• Force majeure events may excuse delays beyond our control

7. Intellectual Property Rights

• Client retains full ownership of all custom code developed for their project
• We retain rights to reusable components and libraries developed independently
• Third-party licenses and open-source components are properly documented
• Client agrees not to reverse engineer our proprietary tools and methodologies
• Portfolio rights: We may showcase completed projects (with client permission)

8. Confidentiality

Both parties agree to maintain confidentiality of:

• Business information and trade secrets
• Technical specifications and source code
• Client data and user information
• Pricing and financial information
• Any information marked as confidential

9. Quality Assurance and Warranty

• We deliver code following industry best practices and standards
• Bug fixes are provided for 30 days post-delivery for covered issues
• Performance guarantees are outlined in project specifications
• Security vulnerabilities are addressed promptly
• Code documentation and deployment guides are provided

10. Limitation of Liability

• Our liability is limited to the project value as outlined in agreements
• We are not liable for indirect, consequential, or punitive damages
• Client is responsible for data backup and disaster recovery
• Third-party service integrations are used at client's risk
• Software performance depends on client infrastructure and usage

11. Termination

• Either party may terminate with written notice as specified in agreements
• Client pays for work completed up to termination date
• All confidential information must be returned upon termination
• Outstanding payments become immediately due upon termination
• We may suspend services for non-payment or breach of terms

12. Dispute Resolution

• Disputes will first be addressed through good faith negotiations
• If unresolved, disputes will be resolved through mediation
• Legal proceedings will be governed by applicable local laws
• Both parties agree to exclusive jurisdiction of agreed courts

13. Website Terms

• Website content is for informational purposes only
• We reserve the right to update website content and pricing
• Unauthorized use of website content is prohibited
• We are not responsible for third-party website links
• Website availability is subject to maintenance and updates

14. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

15. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

16. Contact Information

If you have questions about this Privacy Policy, please contact us via our contact page.

These Terms & Conditions reflect our commitment to clarity, quality, and ownership in all our business relationships — from day one.