Privacy Policy

Last Updated: February 1, 2026

1. Introduction

TryCatch Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software development services.

2. Information We Collect

a) Personal Information

• Name and contact details (email, phone number)
• Company information and job title
• Project requirements and specifications
• Communication records and correspondence

b) Technical Information

• IP address and browser information
• Device information and usage data
• Cookies and tracking technologies
• Access logs and performance metrics

3. How We Use Your Information

We use your information to:

• Provide end-to-end product and platform engineering services
• Communicate about project progress and deliverables
• Process payments and manage client relationships
• Improve our services and user experience
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Team members directly involved in your project
• Third-party service providers (payment processors, hosting services)
• Legal authorities when required by law
• Business partners with your explicit consent

5. Data Security

We implement appropriate security measures including:

• Encryption of sensitive data
• Secure coding practices
• Regular security audits and penetration testing
• Access controls and authentication systems
• Employee training on data protection

6. Client Code and Intellectual Property

• All client source code and intellectual property remains the exclusive property of the client
• We use secure development environments and version control
• Code is never shared with third parties without explicit permission
• Project data is deleted upon client request or contract completion

7. Cookies and Tracking

Our website uses cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website performance and functionality

8. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request data portability
• Object to processing of your information

9. International Data Transfers

If you are located outside our jurisdiction, your information may be transferred to and processed in countries where we operate. We ensure adequate protection through appropriate safeguards.

10. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Information

If you have questions about this Privacy Policy, please contact us via our contact page.

This Privacy Policy reflects our commitment to clarity, quality, and ownership in how we handle your data — from day one.